Modem Installation Guide

Select your apartment community for simple instructions on how to get your modem connected.


If at any time you need assistance, please don't hesitate to call our Call Center.

Our hours are 9AM-9PM EST Mon-Sat and 1PM-6PM EST Sun.  During those hours you can reach a trained agent in our U.S. based Call Center.  After hours you can always leave a message and we will respond as soon as possible.

Internet Support: (877) 735-6089

You’re also welcome to email anytime at